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Operations Partner Providing Virtual Support 
for Solo-owned and Small, Service-based Businesses

The ISS Vision

A world where small businesses thrive not through exhaustion, but through alignment - where founders are supported by expert administration that honors their natural skills and values as well as the company vision.

The ISS Mission

To empower small business owners, through excellence and integrity,  to operate fully in their God-given strengths; by removing the administrative, technical, and operational burdens that distract them from their true work - so they can lead, serve, and grow.

Tier'd Support & What it Means

The work I do is integrative - I bring systems, administration, and people together so business owners can focus on what they do best.  Partnering with me, reduces the need to hire multiple specialists and eliminates the cost of additional employees (time, taxes, workman's ins, benefits) until the time is right.

My greatest hope is that we move you from Tier 1 to Tier 3 where you are set up with all the tools and knowledge in place you need to succeed.

"Success means outgrowing me - and I will help you get there"

Tier 1 - Foundation & Launch

$800 - $3,000

  • Lower end:  Simple service, minimal compliance                                                                      
  • Higher end:  licensing, bookkeeping set-up, system selection & training

Client                                                       Me

Overwhelmed                                                Guide                                

Unsure                                                             Builder of confidence                                            

Afraid of "doing it wrong"                           Translator

Outcome:  Client can say, "I understand my business and feel supported"

Transition trigger:  business is operating consistently                                                            

Tier 2 - Ongoing Operations Partner

$1,250 - $3,000/month

  • Lite Partner:  Bookkeeping & light systems support
  • Core Partner:  Bookkeeping, contracts, systems, advisory
  • Comprehensive Partner:  Complex operations or regulated services

Client                                                      Me

Gaining traction                                             Trusted advisor

Time constrained                                          Operations steward                                     

Needs systems and stability                       Systems thinker

Outcome:  Client can say, "My business runs smoothly, even when life changes"

Transition trigger: revenue growth or capacity strain                                                   

Tier 3 - Growth, Transition, & Readiness Support

$1,500 - $5,500/project or $1,000 - $2,500/month

  • Project:  a short term project (documentation, data input, contracts, software change, staffing, audit, etc.)
  • Per month:  short time (3-6 months) to help smooth transition, training, reduce operation risk, etc.

Client                                                      Me

Ready to scale or stabilize                           Preparer

Considering hiring                                         Risk reducer

Wants sustainability                                     Document support                                     

Outcome:  Client can say, "My business can function without constant support"

Transition trigger: in-house hire or mature operations

Tier 4 - Clarity & Discernment Session

$150 - $300

  • Knowledge and advise about starting a business or next steps
    • Creditable towards Tier 1 if you proceed to launch
    • Creditable towards Tier 3 if this evolves into short-term support

Relationship after Exit
Periodic check-ins
Project support
Advisory role

This partnership may not be the best fit if...

  • You’re looking for on-demand task help without strategic involvement
  • You prefer a purely transactional relationship rather than a partnership
  • Your business is primarily product-based or high-volume eCommerce
  • You need immediate 24/7 or same-day turnaround support
  • You are not ready to delegate trust or decision-making
  • You are seeking the lowest-cost administrative support available


My goal is always to support small businesses.  If we're not the right fit, I am happy to help you think through what kind of support would be a fit for you.